Debra Carlson Wood I went to the store as a walk in on Sunday March 2, 2025. I had just left a competitors store in Brentwood where I had had the WORST shopping experience of my life. ( and I had booked an appointment long in advance) . Here I was a walk in and was warmly greeted by Susan. I needed a gorgeous, well fitting suit for an important meeting and am from out of the country . I needed a high quality, well fitting suit quickly. ( several days, but still only days).
Susan assessed my height, bone structure, skin tones, and weight rapidly. Filled a fitting room with possibilities and moved at top speeds to remove the not select items, bring different options, and gave HONEST opinions on fit, look, colors, etc. I walked out buying more than I had intended.
By the end of the 1- 2 hours we worked together, I felt like I had a new friend and personal shopper. She had the clothes steamed for me so I didnt have to working about wrinkles for my meeting and finding an iron , etc. at my hotel. I cannot recommend her enough or sing her praises loud enough. I must say I have never had a bad Talbots experience ( shopped at them in Illinois, MN, CA) for years until I became an expat. Why I thought I could do better at "higher end, very trendy " much, much more expensive line is now beyond my comprehension.
