JCPenney - Shop CA (Near Hayward)

JE ZY Rarely write reviews but the staff in this store are absolutely fantastic. I live in Oregon but was driving through Redding and decided to drop in to Torrid located inside the mall there to look for some new additions to my tired wardrobe. Im normally a grab and go type girl but I was advised that trying on was super important with the variance in their sizes in each style. So, I decided to fully commit to the experience and started picking out items that caught my eye - Many of them! The staff immediately started a dressing room for me and kept taking the clothes from me to add to the collection in that room. When I was trying things on they regularly checked on me, traded out for other sizes as needed, gave opinions when I asked on how things looked, made style suggestions when I couldnt decide what would complete an outfit and were just all around so helpful and friendly! They placed an order from the website on a couple items they didnt have in store to be shipped to my home and even carried all the bags out to my car; way above and beyond what I expected. Cant say enough great things and lots of items on sale. I do agree that trying on is important as my sizes ranged from torrid 2 to 4 depending on the style. While this store is a good 2.5 hours from my house, Id 100% make this a regular stop when traveling through the area! Highly recommend!

Nancy Hayssen Long live good ol Macys! One of the few good stores left at the mall!

Rick Clemons Amazing selections especially when they have what Im wanting and the staff are always great

Isabella Ignas I just had to come on here and share my experience in Maurice’s. This is THE BEST place for jeans and pants. I’ve been coming here for the past 4 years but I have never had customer service like I did today. Although I didn’t find anything in my size(I’m very picky, they had SO many options!), I felt so comfortable. The team here knows how to help you with trying on clothes, and even picking out sets you wouldn’t have tried on if you were shopping without help. The team is very sweet. I have a new sense of confidence after shopping here, and I’m excited to come back:,)

TinaEh VangLee Nice employees. Welcoming environment. The aisles are quite clean and well organized. The food section was very organized and items are where they should be. The cloth area is the same as well. The electronics section has what you need, movies, books, headphones, entry level cameras and laptops. There is a Starbucks in here and also a Pizza Hut. Parking lot is big and was not hard to find a spot. There are pedestrian signs to help you walk towards the doors as well. Would definitely recommend coming here.

Chris GG Exceptional customer service Adeline.. was helpful. Professional, and extremely knowledgeable. My granddaughter was happy with her purchase of Addidas. Highly recommend this location. Kudos Adeline!!