5 /5 Marla Ottenstein: Having just been invited to the Palm Springs Film Festival gala, I realized I literally had “nothing to wear.” I popped into Pre-Loved and lucked out. Never, have I ever purchased anything from a re-sale shop, but let me tell you….the dress I found appears to have never been worn. It’s clean and in perfect condition. The owner, Denise, was lovely. She couldn’t have been more helpful and kinder. A wonderful experience! The inventory is carefully curated. Less is more is the general philosophy of the shop. In other words, but better, not more. Thank you Denise. Marla (the Akris dress customer)