Rainbow Shops - (Near San Bernardino, CA)

Erfan Karimian I recently visited the Ross Dress for Less store in San Rafael and was left feeling frustrated and disappointed. While shopping, I attempted to use my Trolley (shopping cart) to carry my items to the car, but was stopped by security and told that I wasnt allowed to do so. When I asked why, they simply stated that it was against store policy and that I needed to carry my items instead. What made things worse was that no one had informed me of this policy beforehand, and I had already loaded my Trolley with items. It was a huge inconvenience to have to unload everything and carry it all to the car myself. The lack of clear communication and inflexibility from the security team really sucked. I hope the store reconsiders their policy and improves their customer service. Until then, Ill be taking my business elsewhere.

Tabulla Mckinney This is my favorite place to shop. They have my size here Im not a little person so shopping isnt always easy. The service was polite and helpful.

Fieldy Snutzz Love Ross. High quality items for low price. Always worth popping in to rummage through all the possibilities. Go there with a purpose or go without a purpose. Either way youll probably find something you like

Carlos Gonzales Great selection for teens. My boys can always find the trendy shirts and jeans they want. Never have a hard time finding their sizes and styles.

Montiwa Fast service and cheap good customer service and the product quality is great too

Shelly 5 star store, the shelves are full with lots to choose from it’s clean and organized lots of cashiers ready to ring you up. Had a return welcomed me and happy to help. Just the kind of customer service we like to see and appreciate!! TJ Maxx understands us customers…thanks!!