1 /5 Carlos Martinez: I’m really very, very disappointed in the treatment that my wife and I just received at the Windsor location in the Glendale Galleria. The girl on the floor is very nice, however, the manager was very rude and uncaring. My wife tried on a shoe that she really liked and when we asked for the pair, they informed us that it was the very last pair they had. When they gave us the box, we noticed the soles on the shoes showed they were clearly worn. Since it was the last pair and they couldn’t give us one that was not used, we asked if they could give some sort of a discount or something. This person answered in a very rude manner ( truly not appropriate when you’re addressing a customer at the register), she just said nope because all of the shoes that they sell there are already worn, (however they are charging full price for them). When we asked how come they were worn like that when they should be new, she said they were not a regular shoe store but a clothing store that happens to sell shoes. So that was it … Take them or leave them ( obviously not her store nor giving a shit if she sells or not). It’s not what she said. It’s mostly the attitude that she had. She didn’t give a crap whether she sold or not. Before we left the store, we noticed she was talking crap about us (in front of other customers). Super unprofessional for people who are representing a very well respected business. The owner should really look into this!! Clearly , when you come to the store, be ready to deal with situations like this or just go somewhere else. A very, very disappointing visit. If I could give this store a zero, I would!