5 /5 Krissi Faith: Jacob is an amazing manager. His customer service skills are unparallel. My brain was so rattled after a huge exam. He listens and assists customers by greeting everyone who enters and offers assistance on sizes ect. Been in about a dozen stores today and this was the only one where I felt welcome or seen. He even offered to set up a fitting room & had helped others with switching out sizes. I was a mess that day and he made a point to encourage me and recommend a coffee stall upstairs. Thank you. Will def be back. Jacob, I heard a little bit of your convo and it seemed that you had a little bit of a shake up. Not sure what happened but when I asked how you were doing, you said you were well. Your professionalism and attention to folks needs are something they do not teach in school. I seek out folks like you for my business team. No matter what you do, you will be successful because when you get confronted by an obstacle, you rise above it quickly and continue on. It was well-noticed.
