JCPenney - Shop FL (Near Lake City)

Shawn Davis I was in there today and met the.most delightful, helpful and by far the best asset to the entire jewelry department JANET! I have had some issues recently with the Fine Jewelry manager and assistant manager but Lisa the store manger was absolutely helpful in remedying those issues. We can shop anywhere for jewelry, and while I vowed to never return here, JANET completely restored my faith in retail customer service. I needed to get a link adjustment on a watch I bought for a gift, was even going to return it and buy it elsewhere, but I didnt. JANET was just the best. I bought another watch from her as well today because of her demeanor and APPROACH! PLEASE MANAGEMENT TAKE CARE OF THOSE EMPLOYEES WHO ACTUALLY CARE AND SERVICE YOUR CUSTOMERS!!!!!!

Pennie R. S. Nelson The people who work at this store are very nice and helpful plus the store is clean and organized.

Laura Wisniewski Cashier made an error and we lost the $10 reward. So dumb that they have to call and make people wait.

Mairon I have no idea how we havent noticed this place before. Everyone is super nice, especially Jeremy who kept bringing new sizes for us. Super cute and clean fitting rooms. 10/10

Tiffany Virtue I love this location! I wish I knew the name of the associate who assisted me today. I came in looking for a burgundy shirt to wear to a party tomorrow. The associate behind the counter greeted me and asked if she could open up a dressing room for me AND offered to take my items to the room while I shopped! THAT is customer service. She smiled and was friendly and made sure everyone in the store had what they needed! I greatly enjoy coming to this location because they have such high quality customer service associates! 10/10!!

Kayla (Kmoon) Great customer by a young lady. I had to buy uniforms for my daughter. She helped us alot. Even went in the back grabbed sizes. I need more then whats was in store so she gave me a coupon for free shipping for my online order. I wish I knew her name because she honestly was awsome !