Marissa Collections - (Near Naples, FL)

5 /5 Hiba Khan: This was my first time ordering, and I initially misunderstood the online return policy—I thought I had 14 days, so I ended up missing the 48-hour return window. When I called in, I spoke with Riss, and she was absolutely wonderful. She listened, understood the situation right away, and offered a quick, stress-free solution. Within minutes she had sent over a return label, and I was able to send my order back without any issues. Truly excellent customer service—Riss turned what could’ve been a frustrating experience into an incredibly positive one!

5 /5 brandey martinez: Absolutely adore this boutique! The staff, the timeless pieces and beautiful jewelry all curated to make the shopping experience enjoyable and memorable! Highly recommend!

5 /5 Nichole Szewczyk: From the moment we walked into the store, we were greeted with warmth and genuine hospitality. John, in particular, went above and beyond to make our experience exceptional. He was not only gracious and knowledgeable, but truly made us feel like valued customers rather than just another transaction. His attention to detail, patience, and sincere care made the entire visit enjoyable and effortless. It’s rare these days to come across service that feels this personal and authentic. Because of John and the outstanding service we received, they’ve earned us as lifetime customers. Thank you for making us feel so welcome — we’re already looking forward to our next visit!

1 /5 Andrea Farr: Predatory return policy is an understatement. The fine jewelry is not authentic and they do not stand behind the purchase. I got stuck with 18k gold pearl earrings that made my ear holes black!!!! Never in my life have I had troubles with ANY metal turning my ear holes black! They could not be truly gold and I doubt the pearls are even real. The hoops were supposedly Baggins. I am now stuck with an in store credit trying to use up $2500 on something I don’t even want. It’s really wrong to not refund something that is fake or faulty. I will never shop there again

4 /5 Maureen J: The most exceptional selection of INTERESTING fine jewelry that I have seen since Barney’s NY (RIP) Sales rep was very helpful with store and product info and pricing help Definitely worth a peek