1 /5 Gustavo Kofman: Worst customer experience ever! David Henry the manager on duty shouted at us, followed by an extremely rude female assistant or cashier. We were just heading into the fitting room, and they shouted “how many pieces how many pieces”. The female shop assistant even tried to justify her rudeness by saying she was doing her job. And told us to leave the shop. These people should not be in customer service, let alone in charge of a shop.
>> Walked across to Express: awesome customer service. Were greeted by shop manager. Picked up a few items, shop assistant helping out all the time. Tried them on, bought them. No fuss. This is how it should be done.