4 /5 Terry Holt: As usual for Belks, there was insufficient sales staff to cover the entire store. When you have to go to the shoe dept to ask for assistance in purchasing a $300 suit in the mens department, something is sorely lacking!
The selection of mens dress suits was extremely limited. Theres just not much to choose from other than the same plain blue and gray that is standard stock for Belks.
After choosing a sports coat, slacks, and belt, I ended up in the cosmetics department to find a sales clerk to check me out who at the time had 4 customers waiting in line to check out and 1 customer attempting to purchase cosmetics.
The only reason I gave 4 stars was the attitude and personality and winning smile of the sales clerk. In her attempt to juggle 5 customers. She maintained a positive attitude in a very trying situation. She treated each customer with respect and complete professionalism. She never lost her smile.
Belks in their attempts to cut costs, is risking losing long-time devoted customers.
Belks is not the store of yesterday! I am disappointed!
