5 /5 Mikayahu: 5 stars! Had a fantastic experience at the Dillard’s in Marion, IL today. Denise in the perfume department was incredibly helpful, knowledgeable, and patient—she took the time to guide me through options and made the whole shopping trip enjoyable. Great selection of fragrances and top-notch customer service. Highly recommend stopping by if you’re in the area!
5 /5 Leslie Bellock: Dillard’s is a wonderful place to shop. It is a well known retail store that caters to people of all ages. This location had an abundance of merchandise for the general public. I was buying for a tall man (not big and tall) and they had an extremely low supply of clothes to pick from. Also like a lot of businesses there seemed to be a lack of adequate staffing. I had to walk around to find someone to help me and once we got to talking she had to go to get help since she didn’t know about how items were tagged. But I will continue to go back. Great quality of merchandise and I hope they don’t leave the area.
5 /5 Heather Cragg: Kaeyln at handbag sales was superb and excellent in helping with my quest to search for a certain sold-out coach bag!! I am thoroughly impressed by her kindness and attention to detail. Youre the best Kaeyln!! I wish you well in all your endeavors
5 /5 Ray: Received an order packaged at this location and they wrapped it up nicely with a little thank you note in it. It was so sweet and felt pleasant to open.
1 /5 Robin Simmons: Terrible experience!
I was racially discriminated at this store by Associate Betty And manager Priscilla
Just thought people should be aware of the type of workers that’s employed here..I will be taking the necessary steps to make sure another paying customer like myself don’t experience this type of treatment by these Two Employees again
Carol Balabanow The customer service at this store is exceptional. I had wanted a second pair of khaki pants and the woman who waited on me did not hesitate to check the inventory and order me another pair. I usually need tailor adjustments when I purchase pants, but these fit perfectly
HonestReviewer70 Truly excellent customer service. I bought a suit, shirt, and tie here and Demetrius helped me and was very kind and patient. He took my measurements and gave solid advice and allowed me all the time needed to get me the proper fit and style. I highly recommend this store to anyone looking to make sure they get into the right suit.
Marissa Gunn Friendly, knowledgeable, and so helpful! They took the time to assess my foot size and arches, helped me choose the best shoe for my lifestyle, and even special ordered the color I wanted. I also loved the shop local discounts they offer. Such a fantastic local business!