Old Navy - Shop IL (Near Rockford)

5 /5 Adrianne Gecan: I was recently at this store getting some last min school clothes for my kids. I was alone, wandering the store when a horribly blood curdling scream came from a few rows down. As the screaming continued I saw a young boy (approx 6) with his father. The boy was clearly on the autism spectrum and was obviously overwhelmed and over-stimulated. (Bright lights, loud music, people, clothes racks etc) the father of this boy was amazing! He stayed calm, quiet, and got down to his sons level. As I went over to give this dad some words of encouragement (as a fellow special needs parent, myself) a couple of lovely sales girls came over to ask how they could help! The father and I both said "the music is too loud for him" and right then they went to the sound system and turned the music way down! Everyone was willing to help this man, help his son. And they did so in a very kind, non-judgmental way! It meant a lot to me, and Im sure it meant the world to that father!!! Cudos to the Saturday (8/19/23) afternoon staff and bless you all!!