Torrid - Shop IL (Near Rockford)

Patrick OConnor Would recommend going to the store. There is a lot of neat stuff there that you can find Go check it out for yourself.

Alyssa Woodrum I had to do an exchange a few days ago. I called ahead and spoke with the manager on the phone. She was super friendly. I came in an hour later with the same woman working. She was very knowledgeable about the products she was selling. After completing my first transaction I decided to look around at other items. She informed me on all the sales and promotions. Unfortunately, I did not catch her name. I would say I had a wonderful experience here.

Amanda Kemmer They had exactly what I was looking for. Sam, my sales clerk was extremely helpful without being pushy. She made the shopping experience very enjoyable!

Linda Caudle I have been buying most of my wardrobe from Chicos because if their style and quality. I have shopped at Chicos outlet as well and I have always enjoyed special attention from the associates. Always a fun atmosphere. I bought my first item from there that I was very disappointed in the fabric. Followed instructions and it stretched so out of shape I couldnt wear it. During the shutdown for Covid I contacted customer service and I was sent a postage paid return address. I received a full amount. They were so good about it. I wont ship anywhere else. My favorite stores include the shops at Grand prairie in Peoria, IL and their outlet at Branson MO.

Scott Coffman Very clean, excellent service. Too bad it’s in the mall.

bk Nillinois The clothes ate very nice and the staffers are really pleasant.