Kohls - Wheaton
James Homa I wanted to do what I thought was a simple exchange. That now has to be done at the checkout lines. Ugh. Anyway, a couple employees did their best to assist with some Kohls processes, but the Kohls system was not cooperating. Cindy the store manager was called over and did and outstanding job of listening, resolving the issue, being pleasant, and keeping a smile throughout. So I remain a Kohls customer






