5 /5 David Shanks: I stopped into the Hollister store recently and was genuinely impressed by how much the experience has improved since the last time I visited about a year ago. The store felt brighter, more organized, and had such a positive energy.
I ended running into Morgan, the store manager, who helped me through my visit. She was helpful and actually took the time to help me find exactly what I was looking for. She was knowledgeable about the new styles and sizes, and her team clearly respects and follows her lead — everyone was friendly, attentive, and professional.
