PacSun - (Near Ann Arbor, MI)

1 /5 Meagan P: If I could give it 0 stars I would. I was there today with my daughter and the girl working was so unprofessionally rude for absolutely no reason. After we made a return she was waiting to get into a dressing room. Rather than ask if she needed her to open a dressing room door she rudely told her she had too much. Didn’t offer to help, just attitude for nothing. She was weird, rude and made a trip to the store very unpleasant and we won’t b back.

5 /5 yunona freese: Store was very clean and presentable. Male employee helped me find what I needed and was very professional throughout. I will definitely shop here often.

1 /5 Lauren Chalbeck: If I could give 0 stars I would. There were 3 women and a male working. Not a single person acknowledged anyone upon entry. When asking for help getting something down, i had to go up to the front counter where both workers were on their phones “chatting” behind the front desk. Upon helping us, they did not acknowledge or say a single word to us. No one was manning the changing rooms so we again had to wait and go get the employees who were right back on their phones. All staff that was working today (12/27/25) should NOT have a job and would have been just as useful staying at home. If there was a manager present today, shame on them for doing less than the bare minimum. Horrible store, horrible customer service - DO NOT GO HERE.

5 /5 Anastasia S: I had a great experience at PacSun. The manager was very helpful and attentive, and the store was clean and well maintained.

1 /5 Josh: Absolutely the worst customer service Ive ever dealt with. The employee opened the door on my girlfriend while she was changing, slammed the changing room doors open, and did not say a word to us at all until the end where we purchased two items, and when we were going to use cash to pay for the item she rolled her eyes.