The Shoe Closet - Shop MI (Near Southfield)

Brittany Nowlin Walked in behind some friends, overheard "something something stickers" and correctly assumed there were sticker sales. The first rack inside the door had red signs hanging all over it saying "CLEARANCE 90% OFF" and listing all the previous vs new prices with that discount. This was the only rack in the store with these signs, plastered on both ends, and mentioned nothing of stickers, though I did scour it looking for some, assuming there were extra special discounts or something. I found no stickers on this rack. I probably spent 15-20 minutes just flipping through this single "clearance" rack. I picked out a sweater (from the sale rack) and some jeans (not on the sale rack) and proceeded to checkout. The sweater was not on sale, and in fact was $23. I asked if there was a mistake as I pulled it off the sale rack, and the girl behind the counter clarified that only things with stickers were on sale. I bought the sweater anyway (for $23) because I am tragically a people pleaser and didnt want to make them do any more work for my misunderstanding. After leaving, I considered how I had been intentionally bamboozled by the store. The advertisement was certainly intentional to fool people like me who are too embarrassed to have fallen for this misdirection to argue ethics of marketing. At the end of the day, I paid $23 for a sweater with a large, dark stain on the side of the hood that I hadnt noticed in store. The sweater retails brand new for $30. Dont be afraid to ask as many clarifying questions as you can about their "sales" BEFORE you shop, less you fall victim to their absolutely intentional scam. Or, just go to Goodwill for hidden treasures at a fraction of the cost.

Laura Mckinney Style encore has polite workers. And they have amazing clothes and prices.

Bethanyk I have only purchased my husband pants from Duluth for the last 10 years. Their clothing is a little pricey but very worth it and they always have good sales and discounts. The quality of Duluth pants is better than any other brand we have found and they stand behind their clothing with the no bull guarantee. I cant recommend them highly enough..also we have been really pleased with customer service.. especially at this location.

Sharon Perry This was first time going to this store and was greeted by the two young ladies who effortlessly help me find the cutiest outfit. Thank you very much!

Cornelius Rice (Tuesday, November 19, 2019) From the moment I walked through the door, the owner and his staff made me feel truly welcome. The customer service was exceptional throughout my entire shopping experience. I highly recommend The D Spot and give it 5 stars for their outstanding service.

YouTube Christian Channel Worldwide Thank you Jaylon I would like to take a moment to express my sincere appreciation for one of your team members who went above and beyond during our recent visit to your store. My wife and I were on a tight deadline searching for something special for my first Daddy–Daughter dance. We had already visited a well-known high-end store but left without finding what we needed. After brainstorming with each other and a close friend, Burlington came to mind—and I’m truly grateful it did. As soon as we walked in, I began searching for something for myself while my wife and children looked for their items. While I was browsing, not quite finding what I needed, I heard a friendly voice ask if I needed help. I turned around and met Jaylon, a loss prevention associate, who had just finished assisting another customer with the same care and professionalism as a salesperson. In over four decades of shopping, this was a first for me. Jaylon noticed a garment I was considering and mentioned he had looked at it himself. He kindly offered to help me find something even better if I was open to it. I followed him to areas of the store I hadn’t explored before, and I was pleasantly surprised by the selection. It was as if he knew my measurements—his guidance felt almost tailor-like. I ended up replacing my original choice with exactly what I needed for this very special event. To make the experience even better, my family later joined us and shared that they hadn’t found what they were looking for. Once again, Jaylon came to the rescue and quickly helped them find exactly what they needed, ending a long and frustrating search. It truly felt as though he knew every detail of the store and took pride in helping customers succeed. Because of Jaylon’s selfless dedication and genuine care, our family began 2026 on a high note. Please ensure that his supervisor—and anyone else appropriate—knows how grateful we are for his exceptional service. Based on how he treated us, I believe this level of excellence is something he consistently provides. We look forward to returning for our future shopping needs and hope Jaylon receives the recognition he truly deserves. With sincere appreciation, Jason Ridgeway