5 /5 Bev Best: I stopped in to Horning Surplus Store and I bought an item for a friend. The young lady that waited on me ran my charge card twice but said it wouldn’t go through. So I paid cash and left the store and the next morning I checked my account only to see that, in fact, my card did go through there were two transactions.. I called The store and left a message about what happened. Nathan, the owner, called me right back. Long story short, Nathan refunded me the two transactions, even though his print out from his credit card machine did not show where the two transactions had been paid. This morning I checked my account and there were two credits from the store. I immediately called and left a message to let Nathan know what had happened and that I would be right up to give him the money back that he had given to me! My whole experience for 3 days that it took to resolve the problem ended up being very positive. Nathan was so very nice and wanted to make sure I was happy. I didn’t get to thank him personally this morning but I can say here, thank you Nathan and thank you to the cashiers who were a big help! I highly recommend to everyone to stop in and check out the store! Each week there is usually something new! Thanks again Nathan!
