5 /5 Tom Rogers: I havent shopped there in years, but I was pleasantly surprised when I did. There were plenty of cheerful, knowledgeable employees eager to help. To my surprise, I was given unexpected huge extra discounts when I was checking out. I recall when JCP was a great place to shop back in the 70s and 80s into the 90s. Ill have to check them out again after the holidays.