JCPenney - Shop PA (Near Wilkes-Barre)

Bella Trotter Gianna and Dylan were so helpful! There was only one size left and they were so kind in helping me look for a top! The store was very clean and organized. Definitely will be coming back! Thank you Urban Outfitters for a kind experience.

dillan Despite computer errors, and people taking a while at the register, the employees are so nice! They are so easy to talk to and quickly help you with what you need! I asked an employee if they had any merch of a game I like, and she let me look it up and see if they had it in any of their stores or even online. Unfortunately they didn’t but I still have hope… The employees at the register apologized that we had to wait but there’s no rush! I understand being behind the desk and feeling stressed with so many people coming in and then there’s sudden errors with cards or the computer system itself, but they apologized and appreciated us for waiting and not complaining. You never know what’s happening on that computer so you can’t be quick to be mad at the employees themselves! Be mad at the system because anything can truly go wrong. Always appreciate the employees!

Bob Willman This store is awesome! The staff is extremely helpful. Special needs people are made to feel welcome. The clothing line is high quality yet very affordable.

William Nice little skate shop/clothing shop. Staff was friendly, however the employee that helped me seemed somewhat unsure of how to do a few things. The atmosphere is quite nice, and they have a wide selection of clothing as well as different parts for your skates/skateboard. Definitely worth giving a look if you dont feel like going online to buy skate parts!

Gwen Collison There’s this sweet older woman who works at night as a cashier - she has glasses I believe and gray hair and she is fairly thin. She has got to be the kindest , sweetest person I’ve met. I always seem to be in need of odds and ends late at night and she has been my regular cashier . I wish I had paid attention to her name tag. I’ve seen a bunch of other team members on my visits and they’ve also been friendly too :) clean store . Well stocked. Great customer service

Kevin Paul What a nice surprise! I’m wowed by the natural sugar free vanilla latte. Best all around flavor. Place has a fresh bright feel and has some really nice “gift” ideas. Definitely a gem of Sharon.