1 /5 Alicia McGowan: I resided at the Y with my daughter for over a year. The first half of my time there was decent staff that strived to help you to be your best self. Then it went all downhill FAST! There is staff that do NOTHING to get to know each individual in order to even direct them to the resources that would be beneficial for them. They do nothing to hold people accountable for the filth and feces that are ALL OVER the bathroom and the filth in the kitchen that caused cockroaches. There’s also bed bugs. Heather Reeder, whom supposedly “runs” things never even spoke to me, but was overly excited to put me and my daughter out when I never had a write up in all the time I was there! I spoke to “Erin Timmins” who also “runs” things about the feces and she did NOTHING! So please when I tell you from personal experiences that if you ever need a roof over your head then, “yes” it’s ok….but the “help” and “resources” supposedly provided are too much for the staff that “runs” the place!