Aritzia - (Near Austin, TX)

5 /5 Allison Schultz: I’ve come to this location numerous times now and have always had the BEST experience. I want to give the BIGGEST shoutout to Emily, Jordan, and Via who helped me SO much today (especially with all my size changes and their fashion advice). I usually visit when I have trips coming up for a wardrobe refresh and the workers are always so helpful. They will always tell you the truth about how something looks (if you ask, of course). The workers also help to not make the fitting rooms awkward as they encourage you to come out and show what you have on. If you visit here and embrace the experience you could end up finding some great items, receive some great styling tips, and have a super fun shopping session with great employees.

1 /5 Marianna Cuina: Changing room lines are always long. Changing room curtains don’t close all the way. There are no individual mirrors in changing rooms. Customers have to use communal mirrors in the changing area, which is usually crowded with men waiting for their girlfriends/wives. Clothes are cute but try on experience is super uncomfortable.

1 /5 Iris Z: I had a very disappointing in-store experience at this location. I purchased several items during Black Friday and went to the store to return a few of them. At the time of purchase in-store, no associate mentioned that discounted items could only be returned for store credit. There were no signs, no verbal reminders, and no clear notice anywhere in the store indicating this restriction. As a first-time customer, I had absolutely no idea about this policy. When I tried to return my items, the associate who helped me was impatient and dismissive. I was confused because this was never mentioned during purchase, and I asked for clarification. Instead of explaining, she simply repeated “store credit only” with a poor attitude. The lack of transparency about the return policy at the store—combined with the unprofessional attitude from the associate—made the experience extremely disappointing. I truly hope this location improves communication with customers and provides clearer information at the time of purchase.

3 /5 Blair Goodman: This is a review based upon the quality of the clothing, not the store or employees. I have always had a good experience shopping at this store. Employees are always nice and helpful. However, I have had 3 instances where I have purchased a clothing item, took it home, put it on and realized there is a hole in one of the seams. For the price of this clothing it is a shame there is no quality control. Make sure to fully inspect your items before check out! Thankfully they always allow me to return the item with no questions asked but it is annoying to have to go back. The photo is a dress I purchased today, just put it on for a dinner party and see this on my shoulder.

1 /5 Naman Gupta: This one star is only for the staff that assisted me (didnt really). Nobody was attentive. I asked for help and was told that someone would assist me but noone came - I asked for a size and nobody gave it to me - nobody was present in the trial room area to assist the customers. For the store - Fyi, I visited the store on 22nd of Dec