Chicos - (Near Tyler, TX)

5 /5 Carol Ann: Find your fashion sense at Chico’s! I’m always warmly welcomed and assisted by friendly sales associates. Great travel clothes and no iron white shirts. Who doesn’t need a no iron? Affordable accessories. Dress it up or down.

1 /5 Ro P: Very rude and wouldnt shop here ever again. I bought something for over $130 and lost weight in a short time and never even taken the shirt out of the bag and still had the tags and they wouldnt even exchange it or even try to earn my business. I was going to spend more money but manager is a rude person. They send these scripted responses below when they could of been more helpful in the store in the first place. They hope you dont give bad reviews. I live an hour away and dont see a resolution for a so called manager with no good customer service training!

5 /5 mike mcclellan: Always buy clothing there for my wifes birthday. Very friendly and helpful employees. Store is clean and well organized.

1 /5 Karen Hurt: I walked into Chico’s -Tyler this week with $200 in gift cards in hand. I’ve never been so disappointed in the customer service! No one spoke to me. No one offered any assistance as I had an armful of clothes to try on. No one offered to put my selections in a dressing room or even asked my name. No one asked ‘how did your selections fit’ or ‘can I get you another size’? NOTHING! I should mention I was only the second customer shopping at the time. They raved on & on with other customers as they later arrived, totally ignoring me! That store has changed in the last year I suppose. I’ve previously had excellent customer service! I decided I had endured enough of the attitude of the sales people & that I wasn’t going to receive any assistance in another size so I returned my selections (instead of leaving them in the dressing room) & walked out of the store with my $200 gift cards in hand. Guess I’ll go to another Chico’s or order online. I’ll not return to Chico’sTyler ! Also, I will shop elsewhere in Tyler in the future. We’ve had a retail business & we know how important customer service is — to receive all customers with a smile & call them by name. Nobody left our business without feeling appreciated that they took the time & effort to come by Shame on you Chico’s- Tyler

5 /5 Barbara Smith: Beautiful clothes and accessories, and amazing salespeople.