Dillards - Shop TX (Near Odessa)

Pamela Bricker Love Love Love this store! Cute EVERYTHING! Not for thicker girls though. I couldnt buy clothes here until I dropped about 20 lbs. They still have cute shoes, wallets, & purses though.

Jennifer S Outstanding customer service by Amirah! From the moment I walked in, I was greeted with a warm welcome and smiles which made me feel important. Amirah is the epitome of exceptional customer service, this young lady is the prime example of how every sales associate should be by going above & beyond for their client. She is super polite and caring, when I saw how stylish and fashionable she was I knew I was in the right place. I put full trust in her, Amirah helped me style & match my outfits from head to toe for my trip. She even checked in on me to see how I was doing which I truly appreciated. I left with a beautiful new wardrobe with unique pieces to add to my collection, all thanks to her. It’s rare to find excellent customer service these days, I truly felt acknowledged and valued from the beginning to the end. White House Black Market Firewheel will be my go to location to shop at from now on, please ask for Amirah she’s the BEST and she’ll treat you like royalty! Thank you so much :)

Bernadette Ostroff I stopped into the shoe department to look at a particular pair of Uggs and walked out with three pairs of shoes. Mary Alvelo is an amazing sales associate! She was helping everyone in the department and has such a great personality. Shoppers were telling her how much they loved her as they finished their purchase because she’s so happy. You can tell she loves her job! The world needs more Mary Alvelo’s!

Stephanie LeBlanc Chris in Mens Fragrances restored my faith in customer service today! He went above and beyond to help me find the perfect scent for my husband. He patiently went through different fragrance options until we found the perfect scent. He also called another location about an additional gift I needed that was not currently available at his location. His sincere and genuine kindness was the perfect ending to my busy day. Thank you Chris and Merry Christmas!

Leah Socorro Cayanan When I entered Dillard’s last Sunday I was met with a very enticing nice-smelling scent. That’s a big plus for someone like me who loves “perfumey tickles” on the nose. And when I need classy or stylish clothings, Dillard’s is my go-to place. It is expensive, though. However, there are times they go on sale and you’ll be able to snag rich-looking merch at a discounted price. It is also here that I buy my Vionic sandals for my feet with plantar fasciitis. That pair of sandals is durable and gives my painful feet the much-needed relief. It is highly recommended for those having the said foot ailment. In Laredo, only Dillards sell those Vionic footwear.

Thomas Paquette Had a wonderful experience. I was helped immediatley and the store had everything I asked for within minutes. I was able to purchase the new wardrobe I was hoping for. After reading the other reviews, I am not sure why anyone would review negatively for service, or "plus size" availability. This is a Lucky Brand Outlet store and serves the customer base as intended with exceptional service. It is unfortunate when people who should be shopping at a specialty store, review a place like this negatively. To each there own though!