Free People - (Near Austin, TX)

1 /5 Priya T: I was really disappointed by my experience at this Free People location today. The store had a popsicle giveaway, but I noticed the staff member at the front was only offering them to certain customers. While some patrons were greeted warmly and given popsicles without hesitation, others — myself included — were overlooked or met with dismissive behavior. It left me feeling singled out and uncomfortable. A store that represents such a diverse city like Austin should make every guest feel welcome and valued. I hope management takes a closer look at how guests are being treated at this location so that everyone has the same positive experience.

5 /5 Will Smith: I recently received two shirts from this boutique, and I couldn’t be happier! The quality is excellent, the fit is perfect, and the designs are beautiful. You can really tell they pay attention to detail. I’ll definitely be shopping here again, highly recommend!

5 /5 Maddie Drake: The customer service was outstanding. I wanted to try on a pair of boots they didn’t have in stock, and the woman working there generously offered to let me try on her own pair that she had just ordered, which happened to be my size.

5 /5 Lesley Yu: I was in town, parked in a 15 minute parking spot to do an online purchase/return, and was handled with so much care. This is the best free people experience Ive ever had, I felt rushed because of my parking situation but they did not by any means cut short the quality of customer service. Thank you!!!

5 /5 Julie Winter: Rich hippy store that always has the latest in trendy styles. Jewelry and funky shoes are a staple here. Love their bras and bags.