1 /5 Allison Smith: This Hot Topic has become very unwelcoming as of late. The last two times Ive gone in, Ive been greeted with "Just so you know, we close in x amount of minutes," despite it being way before the mall itself is closing. I get that theyre allowed to close the store earlier and of course want to get off quicker, but what I dont understand is the immediate attitude about it. This time specifically, it was 5 minutes but I needed to check for 1 specific top. I just said "ok," went back very quickly to check, and was back up front and out as quickly as possible when they didnt have it. Yet they still went so far as to immediately pull the metal curtain down as soon as I crossed the threshold. I didnt think I had to check the specific store hours when everyone else is open, and I would NEVER want to hold up an employee, especially during the holiday season. I have respect for retail works and know they go through a lot, having been one myself for quite a while. But coming out the gate with heavy attitude and just generally being unwelcoming is wild and a great way for work to go by super slow when people stop coming in...
