Tillys - (Near Frisco, TX)

5 /5 Kosmo H: Autumn was incredible. I did not purchase anything, but I was passing through with a friend and I spilled something on myself and she had baby wipes behind the register prepared and ready to give to me so that I didn’t get a stain on my one-of-a-kind white lace crop top. 10 out of 10 would recommend that kind of preparedness is what makes me wanna go back and spend more money there, even though I didn’t spend any money the first time the clothes are super cute store was really clean. Staff was friendly, but autumn was the best.

1 /5 Martha G.: Asked an associate who was folding clothes how do I go about getting a dressing room to try on some shorts. She said you gotta ask them and pointed to a crowd of people. I asked whos them..? She rolled her eyes and said that guy. I walked off and asked the men folding clothes how do I go about getting a dressing room? The guy pointed to another guy and said him. The him turned and walked off. We stayed there waiting and he came back and said we are full...and went back to folding. I said excuse me, I still need to try this on. He said the line starts here. I said im guessing here? He said yeah. While I understand retail is frustrating, I dont understand why these employees arent trained for the position they are in. They all seemed to hate us because we showed up to shop in the store they are employed in.

2 /5 Samantha Miller: I just came from a negative experience at this location. Most of the employees were nice enough. But when it was time to check out. The girl behind the register left us and the man behind us standing there. She left without saying a word to any of us. After awhile another employee came to the register and proceeded to check out the man behind us. So we decided to just put back the shirt we were going to buy and left. I dont normally leave reviews but this experience was so dehumanizing that I had to share and warn others of color before they consider purchasing anything here (in our case we were never even giving the chance to)

1 /5 Zack Armagno: NEVER coming here again. Bought a shirt, took it home, put it on to go out, and soon as i put it on i noticed a hole in the armpit. Now i had just taken the tags off because i was gonna wear it out, but i still had the receipt. Took it back the next week with the receipt, all i wanted was store credit to get another shirt. They told me they cant take it back because there was no tags on it which is a complete lie because I’ve returned multiple shirts there with no tags but had a receipt. Than the rude manager said “well one of our associates would have realized there was a hole before selling it” (mind you it was a black XL shirt) so basically insinuated i willingly tore a hole in a brand new shirt i just bought. SO no credit was given, basically paid $30 for a damaged shirt. Never going back and its a shame because i loved Tilly’s. Ill just go to a different location

1 /5 Sean Thomas: Incredibly overpriced and misleading sales posters. We paid $47 for 2 kids graphic tees. Signs said 2 for $27. Theres nothing special here...i dont know how theyre Stull open but well never be back.