CONCEPT APPAREL - Shop WA (Near Kennewick)

5 /5 Amy Suero: Came in to browse not expecting to find a semi-formal dress but hoping. The only employee in the store was a super friendly and helpful girl with glasses that immediately found out what my daughter liked and needed then took her around and found 5 different options while not ignoring other customers. She checked on us without being pushy and talked like a friend. We will be coming back many more times. And my daughter found her dress there too!

5 /5 Amy G: This Store Ruined My Life (In the Best Way) I came into Concept with the innocent intention of browsing. Just browsing. Maybe touch a sweater. Maybe sniff a perfume. Harmless stuff. And then… they found me. The girls. The style sorceresses. The fashion cult leaders. One of them locked eyes with me and whispered, “I have something for you.” Next thing I know, I’m in a dressing room with a sexy dress that looked like it was stitched together by angels and questionable decisions. I laughed. I scoffed. I said, “Oh no, I could NEVER pull this off.” They said: “Oh yes. You can. And you will.” Flash forward: I’m standing in front of the mirror, transformed. Transcended. Somewhere between a runway model and a Bond villain’s muse. I didn’t walk out of that fitting room myself. I emerged, like a phoenix in heels. The customers clapped. A baby in a stroller winked at me. I think I blacked out from how powerful I felt. I bought the dress. Obviously. I now wear it while dramatically watering my plants, stirring pasta, and glaring out windows like I’m in a perfume commercial. Bless you, Concept. You didn’t just sell me a dress. You rewrote my origin story.

5 /5 Jaclyn: I always get the best customer service here—they consistently go above and beyond to help. On top of that, they have the cutest selection of clothes and accessories. Easily one of my favorite places to shop!