Platos Closet Yakima, WA - Union Gap
Carl Watson PLATOS WENT ABOVE AND BEYOND FOR ME! Late this summer I sold the store a NICE leather jacket but a little after selling it I realized how much personal value that jackey had to me. I called them asking if I could buy it back, fully expecting them to tell me I couldnt or that it has already been sold. Instead, they told me they hadnt even put it on the floor yet and promised me they wouldnt sell to anyone else! But...they needed time to find it; it had been sent to thier storage unit presumably until winter. Well, for at least a month I forgot about it and called them much later than I should have expecting it to be gone as it was a nice, $100 leather jacket. But, manager Layla told me they NEVER STOPPED LOOKING FOR IT and FOUND it! THAT, AND they would sell it back for exactly what they gave me for it, NOT what they would have sold it on the floor for as it would have been much more money. Now, Im walking away WEARING that jacket after 2 months! Excellent, excellent EXCELLENT customer service! WILL be coming back!