Hot Topic - Shop WA (Near Union Gap)

5 /5 Adrian Castro: It’s hot topic, I like this, recently went and I just felt the need to comment stating that the staff can be really friendly and nice, it’s a small location sure (it’s Yakima, what do you expect tho right?) but Lex, the staff member who was helping me find some nice clothes, was really helpful and supportive, like in Yakima I’m really afraid to be myself around folks and so just being able to just make side chat while they helped me get clothes was very comforting and I felt really welcomed there, I came out with some cool new pants to. Only complaint, it doesn’t have as much as other locations but…again it’s just Yakima, I’m glad we have one around at the very least, nice atmosphere and friendly staff.

5 /5 Amy Wilcox: Great store. Perfect place to find funky and different types of cloths and accessories. The young guy working there was extremely helpful. There was a jacket with detachable sleeves we wanted. But they didnt have the size we want. He ordered it online for us. He went above and beyond regular customer service. The register was having issues and he calmly worked through it, called who ever it was that needed to help him. Through it all he kept his composure and was very apologetic in a sincere way, even though he didnt need to be. We were still looking around and adding stuff to our order. He also made sure we got all the deals. I didnt know the dresses were buy one get one for a $1. So we took up even more of his time by picking out another dress. Very good experience. When we go back to pick up our jacket, Ill find out what his name is.