Jennifer Helen To the manager/owner: love Zara!! However, I feel for you in terms of hiring employees with a strong work ethic, despite having a beautiful store with multiple checkout registers and plenty of employees on the floor, they routinely (every time I come -approx 7-8 times past 3 months) they refuse to use any checkout except one on bottom floor, AND at the one there is almost always 1 out of 3 cashiers working it, whilst all other employees roam about the floors-NOT assisting customers mind you-in fact they never engage with customers on the floor even if you walk by them. The only interaction in fact from the employees roaming about (except the 1 cashier) has been to tell me to go downstairs s to checkout. I feel for you because I know you are paying them well to do very little while there is a long line to checkout on a Tuesday night at 6 pm—5 people in line-1 cashier-multiple employees swinging by the line and not a one thinks to open up one of the unmanned registers.Again Love Zara but this issue definitely impacts my desire to come shop here. Thank you for reading
