Mallory Pendergrass I traveled to Napa in May 2023 for my bachelorette party and purchased some earrings made by local jeweler. They quickly became my favorite earrings. Fast forward to December 2024, I was on a trip to Chicago and was wearing earrings. I realized at some point in the night that one had fallen out. I took a chance and looked up the name of the shop on my old credit card statement, called and spoke to the most gracious owner. She assured me that she only sells one person’s jewelry, contacted her, had me send a photo of the earring, got new ones made, shipped them to me in Tennessee and personally texted me the tracking number. Talk about going above and beyond for your customers! I will absolutely be going back in the next time I visit Napa!
