Gap Factory - (Near Concord, CA)

SD This review is for the young woman who was working on 6/6/23 at around 1-2pm. Unfortunately didn’t get her name. She was wearing glasses. She was extremely helpful and had great customer service skills. She was very friendly as well. Keep up the good work!

Kathe Hendricks Beautifully laid out. Plenty of room to move around. Nice staff

olivia l Great customer service from Carla - she helped me and my mom when we couldn’t decide which size jacket to get and was overall very pleasant and kind. Had a very great experience with her assistance!

Ellie Store had so much variety and because it’s in California the location had an array of jackets and vests, which Texas usually lacks hence the weather differences. But this Macy’s location had so much for each department including toys and gifts for this time of the year(holidays). Staff in the cosmetics and jewelry departments were attentive and asked if we needed assistance and wasn’t just standing in their areas on their phones or anything. They were also very knowledgeable in their areas from perfumes to makeups to jewelry. The store is never packed when I shop mainly cause I go mid morning when I expect the least amount of people to be there. Overall this store is great and well stocked and very clean and organized.

Maria de Jesus Garcia Nunez Good!! they are steel taking some people at a time to enter to the store for COVID 19 precautions. And the store is organized and clean☺

Karinna Zarate My kids went shopping here this weekend on our Santa Barbara weekend getaway and they were treated very nicely. They love Tillys and it was nice to find one far from home! Customer service was great!! They had a few items our home location in Temecula doesn’t have so they were very happy!