Hollister Co. - (Near Chula Vista, CA)

4 /5 Amy H: I like how this hollister kept the old look and I hope they never change it! Nice clothing and different styles and I haven’t purchased anything here yet so I don’t know how service is. This store can be messy sometimes…

2 /5 Rosemarie De Silva: I started shopping at Hollister because I now have a tween. First two times I went in during the year was a really great experience, including a refund transaction. A young lady was able to direct me with sizing even though my daughter was not with me. However, I received zero to very little attempt at customer service the last two times I went in. It was quiet, but neither female and male acknowledged me and had no emotion when I approached them. No assistance when I used the fitting room and had to look for them on the floor. I tried to make small talk with the girl when I was paying but she scoffed at my comment and did not even look up.

5 /5 Irving David Colado Jimenez: I went there a couple of months ago and I really liked it! The store had a lot of discounts and it was full of people. I liked that the employees were cool with us and very helpful, regardless of how crowded it was. I like the materials of their clothes and also the prices were accesible, not to expensive. I used to dislike this brand, but after some time, I devided to give it a chance and Im happy with it. Do I like it? Yes. Would I come back? Yes. Do I recommend it? Yes.

2 /5 Roy Scott: Went into the store today bought a few items although the cashiers was very friendly he forgot to take off the security sensor on my wifes sweater and the alarm didnt even go off when we exited to go back to take it off.. We got home and found out it still on we were so bummed out.. I called to the store and spoke with Esteban the manager and told him that it was left on.. Esteban did applogize and I told him I felt really bummed and I dont live close by and if there was going to do something for us for the inconvenience.. He said there is nothing that they can do and they dont have to do anything basically saying what comes to mind.. Unfortunately in these times where we go to a business take time out of our day to shop where people are employed to be payed through our pockets to come out on the short end of the stick.. Think about it better to be safe then sorry and shop online and not have this problems.. Malls will come to an end because of small things like this.. Esteban couldve said something like sure in your next purchase I can give you 20 percent off or even 10 percent.. Believe me he can but chose not to.. I wasnt rude with him I spoke very politely.. Managers need to learn how to manage its not just a title.. Pay attention managers.. Hope this is read by someone that cares and not just ignores this to.. Do better

5 /5 Reese: I had a great experience at this Jollsiter. An associate named Joshua B. helped guide me to the clothing I wanted, and had an overall great attitude with me and my friends.