5 /5 Hannah Banana: I wish I could remember the names of the staff who helped us because several of them were just amazing. Yesterday, 8/9/25, my daughter and I went into the store. She picked out several items to try on, and the staff were so helpful—finding the right sizes, helping us locate what she wanted, and even pairing things together.
When we got to the fitting rooms, one of the outfit zippers broke, and my daughter was so sad. We grabbed another one, but that zipper was messed up too, and she ended up in tears. The staff were incredibly kind, reassuring her it wasn’t her fault. They offered to either give us the outfit at a discount or order one online and ship it to our house. They were so apologetic and genuinely sweet about the whole situation.
They even went the extra mile to find another outfit, checked to make sure the zipper worked, and made sure my daughter left with the one she wanted most. I just have to applaud the young women working there for being so caring and patient—it really made my mom heart happy. We had such a great experience and will definitely be shopping there again. Huge thanks to the entire staff for all their help—it was truly appreciated!
