5 /5 SD: This review is for the young woman who was working on 6/6/23 at around 1-2pm. Unfortunately didn’t get her name. She was wearing glasses. She was extremely helpful and had great customer service skills. She was very friendly as well. Keep up the good work!
5 /5 Stacey Kelly: Not the cheapest, that being said. Great variety. Knowledgeable staff. Kind very helpful. Great at putting grip tape on boards. Recommend the best product. Not just what will make them money. They do not up sell or try to give you unnecessary add-ons. Or gear and products the store wants sold.
Lucio Arrieta I had such a great experience at Express! Lizbeth helped me and truly went above and beyond. She was incredibly patient, didn’t complain at all, and kept such a positive attitude the entire time. She had a genuine smile and made me feel comfortable and taken care of. Customer service like that is rare, and she made my shopping experience so much better. Thank you, Lizbeth!
Mary P I had to return speakers that did not work. The return was easy and the employee was friendly. Deep discounts on clothing and luggage. Nice perfume and makeup area. This store is located on Freeman lane in Grass Valley. Check out online coupons and in store coupons!
Joseph Nguyen This location was able to assist and resolve an issue my wife had with her online order. My wife tried calling Lofts customer server number 3 days in a row to get assistance, but no luck since wait times were long, the call back feature doesnt seem to work since they never called back.