5 /5 Elizabeth Osborne: Store 294:
I can’t thank Fonsie, the district manager, and Terrica, the store manager, enough for the incredible help they gave me while I was Christmas shopping! I walked in without a cart or basket, arms piled high with items, and Fonsie immediately noticed I was struggling. She didn’t hesitate to step in, grab everything I was holding, and take it to the front for me. She even offered to get me a cart, saving the day in such a thoughtful way.
Terrica was equally amazing, jumping in to assist and making sure everything went smoothly. These two ladies went above and beyond, embodying the holiday spirit with their kindness and attentiveness. Shopping during the busy holiday season can be stressful, but their exceptional customer service made it a joy. Thank you, Fonsie and Terrica, for turning a hectic day into a memorable experience!