Chicos - Shop FL (Near Stuart)

Barbra Jones I would just like to come on here and say, I was picking up a T-shirt for my grandson, Tyler. At hip topic and all of the folks were very very nice and friendly.

Justin Davis Had a really positive experience here today. I needed to return an item I purchased about 91 days ago, and while it was outside the normal return window, the manager took the time to listen and made a one-time exception by issuing a gift card. That kind of flexibility and understanding goes a long way and is truly appreciated. I also want to give a special shout-out to Lexi. I asked her for help finding an item, and she not only walked me to the correct area and checked stock, but a few minutes later she actually tracked one down and went out of her way to find me in the store to hand it over. That level of initiative and customer care is rare. Big thanks to the manager for great customer service and to Lexi for going above and beyond. Experiences like this are why I’ll continue shopping here.

Mairon I have no idea how we havent noticed this place before. Everyone is super nice, especially Jeremy who kept bringing new sizes for us. Super cute and clean fitting rooms. 10/10

Kendall Bass i had an amazing experience at this location thanks to kaiya! she noticed me wandering aimlessly around the children’s section (unbeknownst to me) holding shorts that ended up not even making it past my lower thighs when trying them on, and took pity on my poor helpless soul by offering her assistance. rather than simply showing me the size chart after seeing how hopelessly clueless i was, she helped me pick out multiple pairs of jeans in various sizes to help me figure out which one fit me best. she also helped me explore different styles that i was unfamiliar with, which helped me leave with the perfect pair of jeans that i never would’ve tried without her help! very happy with my experience there today, and her name is neat as well.

for educational purposes only I had found a dress that I loved and was heartbroken when my size had sold out. One of the girls working retail, their name was Cayden I believe, was extremely kind and professional and helped me get the exact dress I wanted in the proper size ordered directly to my house with free shipping and discount from signing up for the rewards! I appreciate the kindness of the employees:)

RichyG24k I made an online order to take advantage of $30 express cash and Stephanie, the store manager went completely above and beyond in waiting for the online order to be received in their store system. She did not hesitate at all. Honestly, I was expecting the canned response of “I’m sorry, wait for the email notifying pickup is ready”. Heck no!! Stephanie stopped what she doing and immediately checked the system. She tried a few times and politely asked if I could come back in 10-15 minutes. I came back and still wasn’t in the system. Stephanie then made arrangements to hold my item and she tried once more and the order finally came in. She’s a breathe of fresh air when it comes handling customer service. She’s so patient and understanding. I’m lucky she was working tonight. Thank you Stephanie!!!!