EILEEN FISHER - (Near Boca Raton, FL)

5 /5 Nancy Lodge: I travel to this store 4 or more times each year. I have found the staff to be welcoming and helpful.

1 /5 Richard Slider: This company has been so unremarkable in the way of customer service that it simply negates the desire to ever consider doing business , EVER! It only takes ONE customer experiences bad one!… , one UNANSWERED inquiry, one email, in this generation of online purchasing …. One would think that anyone (who is smart) in the service industry would know better; that it only takes one flippant comment, one lack of reply, when it’s not a glowing reflection! I happen to be blessed enough to purchase where I wish; & I never take that for granted. This place is OUT of touch & does NOT appreciate the competition that they face with quality AND GREAT service! I guess that goes with not being very smart!

2 /5 T T: Love Eileen Fisher clothes. This review is of the store staff. They almost completely ignored us. Two of us were in and bought two items each, no offer of help to find different sizes or styles and there were four staff and no other customers. We were not rude, not dressed badly- they clearly didn’t think they needed to do anything other than talk with each other and slowly move stock around.

5 /5 Ayse Gurpinar: Very nice store. Lots of good clothes for great prices. All the sales people had excellent customer service skills. The sales lady at the fitting rooms was so.polite, patient and so well organized. She was making sure that everyone get a fitting room in a very orderly fashion. The store was very crowded due to being last day of the sales. But sales associates were keeping everything under control. Cashiers were fast and prompt. No mistakes were made when discounts were taken. The plaza is also very new and nice. There are plenty of parking. Overall it was a very pleasant shopping experience. I was very impressed. Congrats to the Store Manager and the whole team at Eileen Fisher Company Store. I was at the Home Goods store at Linton recently. It was crowded. They had long lines, cashiers were slow. The one i dealt with did not take the discounts properly. Manager was a mess. They had zero customer service skills. Their registers were not properly programmed, they had misleading sale signs. What a difference between good and bad company & management.

4 /5 Ioana C: The store is located in a brand new place, bild during the last year. They have quality fabrics such as organic cotton, timeless designs, but pricey.