LOFT - (Near Boca Raton, FL)

2 /5 Esther Jonassaint: Usually shopping at Ann Taylor Loft is a good experience. This time it was not. Customer service was lacking, almost non existent. I stood in line, no acknowledged my presence. A customer went ahead of me, although I was waiting to check out. The associate served the other customer even though she could clearly see that was in line before the other customer. I could understand if she was helping her before I got in line, she should have acknowledged this and let me she would be with me shortly. That did not happen. I observed the manager helping a new employee, but she never looked up to acknowledge any of the customers. There was no one monitoring the fitting room, and the person on the sales floor was also not customer friendly. I simply put the clothes in the counter and walked out. I did return, asked to speak with the manager and informed her of the lack of professionalism and customer service that I observed in her store.

1 /5 P J: You once were my favorite store. However after today I will.noy come back. You refused to let me use my coupon on ANYTHING because youre ENTIRE store was on sale. Then your associate mocked me and said " well its only $33 without the coupon. I dont see the problem ". Is it your money? Are you paying for it? No...then dont tell me what to do with my money.

1 /5 Emily Long: Visited this store close to closing time and was rudely yelled at across the store that they close at 8 pm. Roughly 2 minutes later the door was locked in a fashion which indicated they did not want me there. Was there to spend a birthday gift for being a valued customer. I won’t visit this location again.

5 /5 Carlos E: I was shopping for Mother’s Day, and got the perfect gift. Thank you to the women who helped me that day, since I did not know how to shop lol

5 /5 Snej Nedeva: Love this store. Great quality clothes