JCPenney - Shop FL (Near Fort Myers)

L Cardinal We enjoy looking around this store. We found some jeans we liked, but they were too long. We asked if they had any shorter ones. The clerk checked and said they didn’t have any in stock, but they could order them and have them shipped to our house at no additional charge. Excellent customer service.

Vitaly Kovalenko Jakob helped me pick out two suits. He was friendly and got me the extra size I requested even though I didn’t need it. Kind, professional, and courteous. Jakob was definitely key to me making my purchase

Kayla (Kmoon) Great customer by a young lady. I had to buy uniforms for my daughter. She helped us alot. Even went in the back grabbed sizes. I need more then whats was in store so she gave me a coupon for free shipping for my online order. I wish I knew her name because she honestly was awsome !

C D Morgan and Kelly Anne were extremely helpful and went above and beyond with a complex order, e certificates and utilizing return credits even ensuring that I received all Discounts available. Kind, attentive and thorough. Haven’t had such an exceptional Retail experience with loft or Ann Taylor like this in years. I am now a loyal client with this store!!!! I know that anything I purchase moving forward will have the latitude on size issues or even changing my mind for an exchange or return. That is a primary requirement for me spending money on a clothing purchase in these economic times! Ty ladies! Ty Loft!! Great workers in this store.

Britt Hudson The store is always so well maintained! I had a wonderful sales clerk help me named Zack help me today. He is friendly and helped me pick out a great outfit!

Kathy This location has an employee named Linda who was very helpful and knowledgeable to me. She helped me with my return/purchase with kindness and patience. She is a great asset to your company.