Ross Dress for Less - Shop IL (Near East Peoria)

Gregg Hicks I know you must meet ADA minimums to open a business. I have 1 question, why cant we do better for our disabled customers? I am fortunate enough to have minimum ambulatory abilities.... take a look at my experience in your bathroom. First the entry into the stall is blocked by a chair. Yes a regular chair in the mens bathroom, why?! Next I dont really have the proper room to sit on the toilet and have the door closed with my wheelchair in there. It is possible to give us more room for very little cost. Make it so the door is facing you as you enter the bathroom. The I we would have more room for our chairs. It would actually be a stronger door/divider setup with a wall attached at a 90 degree angle to the wall opposite the the sink and urinals. Next police that non necessary items like a chair isnt in the room at all. I really dont think this is too much to ask. If you need clarification or even a drawing on the one simple change I would be happy to do so for free.

James Homa I wanted to do what I thought was a simple exchange. That now has to be done at the checkout lines. Ugh. Anyway, a couple employees did their best to assist with some Kohls processes, but the Kohls system was not cooperating. Cindy the store manager was called over and did and outstanding job of listening, resolving the issue, being pleasant, and keeping a smile throughout. So I remain a Kohls customer

SM vl I like Ross because they have a lot of good thing s for a great price, the shelves were decently stocked. I found a lot of Christmas gifts. but the one thing with Ross is that they never have enough cashiers. eventually I got in line a cashier. I went to to say hello but she was annoyed that I had fragile things and absolutely refused to wrap them or put them with pillows I purchased. she seemed very irritated that she had to to use one thin bag to put my item in separate that was breakable. I wasnt going to sit there and argue. she had absolutely no desire to be careful packing the glass items that I purchased. It was like I was putting her out. some of the customer service Ive received at Ross before has been good but most of the time the service is like this. I still like the store but I wish the employees would be a little bit more helpful.

hi hi The ladies that work here are fantastic! Soooo friendly! Great experience!

Able Noir My blazer came on time is a very nice weight. It wasnt a bad deal for the $25 I paid. Its unlined, so itll probably lose its shape.

Nassara Madanat There’s an angel of a woman at this store who met me at the exit by the ice machine. You know who you are and I appreciate you so much. She was working til close on Tuesday night. Give her a raise.