LOFT - Shop MI (Near Ann Arbor)

Amber Lee Perfect place if you want to go 70s, 80s, 90s, retro or current swag. Either way, we love this place. Amber and her team are awesome

KJ S First time Ive ever been to Chicos. Ill be honest, I didnt understand their sizing range. Also, Im a tough fit. Long length! The staff was so kind. Bringing all different sizes, combing through the store to find me tall pants in my size. Fantastic experience! Thank you so much

Jamie Ogranaj Amber helped us book our wedding tuxedo rentals and a custom tuxedo for my husband, and she was absolutely amazing! As a bride-to-be, it was such a relief knowing Amber had the guys’ side completely handled. She made the entire ordering process simple and stress-free, and when it came time to design my husband’s custom tux, she turned it into such a fun experience for both of us. You can tell she really knows her stuff—her expertise and confidence show that she’s been doing this for a long time. She also kept us in the loop throughout the process, updating us on the wedding party’s orders and showing us how to view all the bookings online, which made everything so easy to track. Amber’s attention to detail and easygoing personality made everything feel effortless. We can’t recommend her enough and would recommend anyone looking to do custom work to go with Amber!

Jo Scan The new management has really whipped that place into shape. I used to loathe shopping there because it was always more of a chore wading through the mess instead of a good shopping experience. My kids loved it tho. NOW, I enjoy shopping there. Its very organized and clean. The staff have pleasant attitudes & are very knowledgeable about their store. They have direct answers when you have a question to ask. Im leaving such a long review because they deserve to be applauded. Many businesses are using covid to take advantage of people or provide less services. This particular Citi Trends saw an opportunity for new growth and customer satisfaction. ❤

Danny Creech Joe was the best salesman I’ve ever had! He was fantastic at sizing, but he also made the experience interesting for me by teaching me about sizing and how a suit should look on my boyfriend! I never knew suit shopping could be fun and Joe made it that way. Fantastic person and I would love to have him work with fiancés wedding suits.

Julie Marcos Great selection and wonderful staff who helped me get the right fit and the specialized clasps I need for my physical limitations.