Dry Goods - Shop NY (Near Buffalo)

Jiffy C I bought a suit from Charles Mens Shop a few years ago and I hadnt worn it since, when I tried it on it needed alterations. My mother passed away and I was desperate for help. Orion was helpful, professional and courteous. He was sympathetic and understanding. Promo season was in full swing and I am sure they had many orders to worry about, but Charles Mens Shop made time for me and my situation. The suit and pants were ready when he said they would be. The store manager gave me his condolences and thanked me for my business. I am extremely grateful to the wonderful staff at Charles Mens Shop in Batavia, NY.

Jared Coleman Love the environment here! Always a great selection, and it’s always a pleasure coming to the store. Owner is a great down to earth guy, always open to negotiating as well! Couldn’t recommend the store more.

Maya I was able to process my return successfully which I appreciated. However the customer service was less than ideal. Melissa spoke rudely to me when I tried to explain something about my return and I waited for several minutes before I was notified at the counter and assisted.

Laura Really cool store with a lot of different vintage clothing pieces and Y2K styles available. I unfortunately did not find anything that suited my fancy while I was there but will definitely come back next time Im in town. The owner was also very friendly and greeted me when I came in the store.

Wing Icecream I greatly appreciate the existence of this place. Allows me to be able to afford to be extra. Five star.