Nara BTQ - Brooklyn
Merla M Watch out!!! Very bad customer relationship!! Please look at return and exchange policy before purchasing!!! Owners are very rude and inconsiderate if you try to exchange!!! I purchased a dress cost $150 and realised after that there was a problem with the top. I tried to exchange after few days for another dress, but the owners did not want to hear about my concern.They were rude,talked over me, and told me that I should have read their return policy. Im stuck with the dress. I have to pay for alteration or purchase a new one. I understood that I couldnt return, but I had no idea that exchange would be a problem!! You live and learn! I would never go back to the store. It was a nightmare!

