American Eagle - Shop PA (Near Wyomissing)

Sharon Kendall We shopped at Penneys on Dec. 6. I am a bit handicapped, so needed my husband to help me try on clothes. Gladys was the clerk "womanning" the fitting room. She gave us a larger room and allowed us to take in all the clothes we had found. When I couldnt find slacks that fit well, she brought us back 2 pairs, 1 of them was just right. I had taken my "Grabber" to help pull up slacks, and inadvertently left it in the fitting room. My husband and I didnt discover that until we were leaving. He raced back to Womens clothing and there met Gladys again. She had our Grabber. She said she had found it when she checked our fitting room and held on to it so no one would take it. We were amazed that she had been so thoughtful! Gladys went above and beyond the norm in helping us! She is to be commended! Jim & Sharon Kendall

Ginny Hedgehog I love this store because Awesome store, Beautiful displays, Creative items, Deals, Excellent products, Fantastic service, Great music, Hip clothing, Innovative workers, Jovial atmosphere, Killer looks, Lively dresses, Monumental wallets, Neat jewelry, Open minds, Perfect service, Quality products, Rocking shoes, Soulful conversations, Transformative experience, Unique characters, Valued buttons, Wonderful toys, Xenial hospitality, Youthful energy, and Zingy wallets!

David Nagel-Nunez Good store overall. Its organized well and has a lot of good clothes for reasonable prices in general. There are often some good deals, too. And I think most of these clothes are generally in fashion. Also, the employees are usually friendly and helpful.

Nixzaliz Crofford I ordered two shirts online for store pick up today. I was at the mall for something else, but hadnt gotten the email letting me know my purchase was ready to be picked up. I went to express and figured I take a chance and ask them if I can have my items since I was there already. The two gentlemen that helped me today (wish I would have taken their name) asked for my order number and were very nice and got my items for me. I know they didnt have to and could have asked me to wait for the email. I really appreciate the great customer service I received today.

Lara Small petite dept but new merchandise, entire store extremely organized, staff was very friendly but not overbearing.

Santo Schiavone Excellent customer service. The manger is always so nice and down to earth. She is wonderful to talk to and always extremely helpful!