Belk - (Near Waco, TX)

4 /5 Tonya Chronicallyillsoldier: Enjoyed my first visit to this store today. Was just returning a gift, but ended up buying a candle, pants and two shirts. Lots of great clearance items.

1 /5 Kira Powell: Tonight I visited this store in Waco Tx. Approx 7pm. I entered the store to do a quick return. There were no visible employees but I found one at the cash out counter. I parked in the front spot outside the store. I had just returned to my car & I witnessed 2 women running out of the store with about 50 hangers of clothing each. They jumped into the car parked right in front of me. I took a picture of their car plates before they pulled away. I entered the store & asked for the manager on duty. A woman came from the left side with 2 other employees. I explained what I saw . I tried to show the manager the picture and she shrugged her shoulders & refused to look. I offered to wait for the police. She said she wasn’t calling them. There were other witnesses both inside & outside the store that were also trying to tell the manager the details. 3 other Belk employees were also present. They said there was nothing they could do and they werent interested in the details. I asked again if they were going to call the police. They said NO. I asked if she needed the info I had for an internal incident report to explain the inventory loss. I suggested that the higher ranking managers might want the details if they were held accountable for inventory. We were all shocked at her indifference & were dismissed. One of the witnesses said “if I grab an armload of stuff & walk out right now you won’t stop me. The manager said NO”. As a retail executive for another major company the indifference to what we witnessed made me question whether or not this manager was in on the theft ring. This behavior will lead to higher prices to absorb loss for honest paying guests. Word will spread and this store will become increasing more dangerous for the guests & the employees. I did call the police to report it. They told me without store involvement there was little they could do . I will never shop at this Belk again & risk my safety or give my money to such an indifferent team. Picture of thieves & their car attached.

3 /5 Ana Martinez: First time in the store, I have 2 kids with special needs, they were hyperactive on the store and one employee came and started yelling to my mother about the kids, I know the kids were noisy but if the store was empty and were not disturbed others why the employee must to treat us like we’re in her house?

2 /5 Tonya McKim: Store is very messy. Disorganized. From clothing racks to shoes. Clerks standing around on phones. I only saw one person stocking. I was disappointed.

5 /5 Tag Arooski: Wow! What a wonderful experience! we were greeted with a huge smile from Ms. Mickey the second we walked in the door. Ms. Claudia Fox at Estee was so lovely! Extremely clean and organized. Customer service legit!! I will definitely be back. Highly recommend shopping here!!