Boot Barn - Shop TX (Near Wichita Falls)

Lora Owens Lane Bryant is a great store, no matter where you are, but this review is really about two employees of Lane Bryant, Kim and Kenya. I had rushed into town because of a relative who was in the hospital intensive care unit, and after about two days, I was needing fresh clothes and a bit of normalcy. Kenya and Kim were attentive, friendly and kind, and when I explained I needed to get back to the hospital, they helped me choose a few items quickly. Their sincere concern and kindness meant so much to me and I expressed my gratitude. I didn’t know just how much I needed a human connection that morning. As I left, they assured me that my family would be in their prayers and thoughts. What a difference they made in my day! A week later I returned home to find a card from Lane Bryant. I thought it was a typical mailing, but was so surprised and touched by the hand written message inside from Kenya and Kym. I’ve covered the last names for privacy, but I sure hope that Lane Bryant takes notice of these two wonderful young women. Quality merchandise is important, but people like Kym and Kenya create customer loyalty just by being themselves. I’ll never forget how they made me feel that day.

robert rusk The young lady that helped me understood my wants quickly. I was in a hurry and she was so helpful. I was able to walk out with my 3 tops within just a few minutes.

Pamela Jones The only reason I shop at LB at the RR location is because of the Customer Service I get from Milicent!! She has been there for a few years, and I love her kindness. If Milicent was not at this location I would not shop with LB because their prices have gone up. Kudos for Milicent!!

Cheryl A. Underhill Ladies were very, very helpful and compassionate with my specific medically-related situation. Helping me with discounts was most appreciated too.

Omar Flores Price was good.

Felipe Villegas Very nice. Plenty of things, like tools. I like tools.