JCPenney - (Near Killeen, TX)

1 /5 Israel O: Customer service is horrible I drive 40 minutes to round rock tx. Thats 50 miles away. The management at Killeen jc Penney is the worst nobody give a carp, yes even the managers are good at politely ignoring your complaints. The young worker dont want to help you and the older ones look and act frustrated as if they had a hundred customers a day. Unclear on everything and rude.great deals not worth you frustrating at I suggest you go elsewhere first time the lady said she signed me up for rewards found out the next day she didnt, same old lady one week later I requested to hold some clothes articles since I did not realize I didnt bring my wallet and it was almost closing time, came back next morning and found out she restocked everything. Same old women one mone later I brought back a damaged Bluetooth from three I bought the previous day and never asked if I wanted a exchange just returned mone to my card which I found out can take three dàys. Every single time she did it, it was with an attitude I will see

5 /5 Anonymous: The lady in the shoe Dept, I believe her name was Carol, was exceptional. She helped me to coordinate some shoes with my dress. She was patient, kind, and helpful.

3 /5 Justin Villa: Decent deals, but the store itself seems to be falling apart and dated. Just learned shaq has is how stuff collection at JCPenneys

3 /5 Adele O: Need more organization on the dresses side. JCP is one of my favorite stores but this location is not great yet. Its hard to find someone at the jewelry department. People dont respect the line. Cashiers let people cut off the lines maybe because they can see the line up. They facing the back ! Line should be where you see it.