Torrid - (Near Denton, TX)

Fe P. Walked in ready to shop for bottoms that can be worn both casually and for work. The two girls near the front of the store were gossiping on about something (I could hear their conversation). They barely looked up and didnt greet me. Fine. So I browsed and grabbed a pair of pants that I liked that wasnt in my size. Was gonna ask a question about them. Still, the girls stood there enjoying their conversation. Ms. Audrey was working the fitting room and saw that I was looking around, and she very nicely greeted me. The girls looked on as I thanked Audrey who did what she could from her post. I clearly stated that I had hoped to find my size and that I was looking to buy pants that were not skinny jeans. Still, they turned and continued laughing and talking then relocated to the petite section as if my needing help bothered their convo. They continued on never saying a single word to me, or to anyone else, and I decided to spend money elsewhere. Shame. They had a good selection. This happened at 4:30p today. Thank you for greeting me, Audrey.

heather moore Alex was an amazing help for my son building his 1st custom board. Great conversation and very knowledgeable. Thanks again!

Jennifer S I came here on the day of the hello kitty x starbucks collab and there was a lady named Mindy who was so sweet and helpful for all of us waiting outside for the store to open. She took our drink orders outside so that it’ll be faster at checkout and even talked to the manager to write down the first 10 people in line to get their bearista cups. Thank you Mindy!

Angel Marin I called three places before I tried this location. I was on the hunt for something I saw online. Jessica had theee BEST customer service. She was extremely helpful and kind!! I wish it was closer to home but the drive was definitely worth it!!

Brooke Williams I love shopping at Show Carnival. They have a variety of shoes at great prices.

Alyssa Camarillo beautiful ladies working 9/4 and 9/5 are exceptional. I had a mishap with my online order completely my fault and they were so kind and understanding. fixed it right up and had me on my way in no time. i was initially only going to be purchasing the one thing, but after that experience I’m already shopping online with torrid again. if those ladies see this, thank you SO MUCH for your help. I live 35 min away so your knowledgeable and kind response made everything so smooth for my drive into Denton for the week!