Banana Republic Factory Store - Shop WA (Near Tulalip)

A J I would like to rate this store after years of shopping and comparison with other brands. First, money/quality ratio. BR has kept its bar of using natural materials, great craftsmanship over the years. I can easily find 100% cotton, wool, cashmere pieces, that are not only comfortable to skin, but also last for years, a big YES! In comparison, nowadays other brands like to use synthetic materials instead, for example Jcrew, Madewell, I can find most $120 tagged sweaters made out of more than 70% polyester, a big NO! Second, they maintained the cut over the years, any jeans or top or dress on me, make me look 10lb slimmer. Other similar price range brands don’t do this job well. Third, the stuff at this store. I often met the Hawaiian lady, she is always pleasant to work with , chat to, super friendly and helpful. And other ladies I met less often, they’re very nice too. So after years, I’ve passed on many brands due to lowing quality, BR now become my go to place for long lasting pieces.

Gus Alves Karin helped us tremendously in getting an item that we wanted that was out of stock in stores. She called two different locations just to see if they had the item available, and then gave me a sticky note with exactly what I needed to do to get it shipped to me. Shes an absolute rockstar - went above and beyond!

Sri Teja Great staff and customer service, they helped us out patiently and gave us a great shopping experience

Lela Belback Amazing people and place great time always!

Andrew M Amazing customer service at this location - I would recommend shopping here

Linda Jacquot Very well made clothing for mature women. Beautifully laid out displays. The staff is very helpful and nice. We never leave J.Jill without buying something!